UK Client Requests Custom LiFePO4 Batteries (Rejecting Ternary Lithium)

Founder of a UK wheelchair brand prioritizing safety and environmental sustainability; the end-users are primarily elderly people living alone.

Ch***, the founder of the UK wheelchair brand "S****e," stated clearly: "We won't use ternary lithium batteries because our users are afraid of fire risks; we only want LiFePO4 (Lithium Iron Phosphate)." Many factories were unwilling to take on the order due to the complexity involved. Baichen not only agreed to customize the LiFePO4 battery packs but also provided test reports on battery cycle life. After the first batch of 50 wheelchairs hit the market, users reported that the batteries were durable and did not overheat. Ch*** remarked, "Baichen is willing to listen to the customer—that is the key to our partnership."