Assisting with Certification and Government Subsidy Applications

An Australian medical device distributor serving government-funded care programs; requires rigorous documentation and compliance.

The Australian government enforces strict TGA certification requirements for rehabilitation equipment, and users often apply for government subsidies when purchasing wheelchairs. Our client—Sydney-based M*** Supplies—initially missed out on several orders due to a lack of complete product certification documentation. The Baichen team stepped in to provide essential certifications (such as CE and RoHS) and assisted in preparing the test reports required for local subsidy applications. Ultimately, the client successfully passed the review process and secured a government order for an initial batch of 200 wheelchairs.