Baichen’s remote repair guidance system has been implemented in Italy, enabling online retailers lacking in-house repair capabilities to provide seamless after-sales support
For overseas small-to-medium-sized wholesalers and startup brands, the primary pain point in small-batch procurement is not the product itself, but the exorbitant cost of logistics. Through flexible consolidated shipping and customs clearance services, Baichen helped the Swedish startup W****y fulfill its initial trial order at a minimal ocean freight cost, thereby opening up a low-cost import channel for micro and small B2B clients.

When launching her business, L**a, the founder of the Swedish wheelchair startup W****y, placed an initial trial order with Baichen for just 10 electric wheelchairs. However, she faced a dilemma after consulting several international freight forwarders: a shipment of fewer than 10 units was insufficient to fill a standard 20-foot container. Shipping via Less-than-Container Load (LCL) meant the allocated ocean freight cost per unit would exceed the wheelchair's ex-factory price—a burden too heavy for a startup's tight budget.
Upon learning of this challenge, Baichen’s foreign trade team quickly activated a supply chain coordination mechanism. They consolidated W****y’s 10 wheelchairs with shipments from other clients bound for Europe into a single container and handled the export customs clearance under a unified entity. This solution reduced L**a’s actual ocean freight costs by approximately 65% compared to the LCL shipping method.
L**a later remarked, "If every supplier were as willing as Baichen to proactively help clients solve practical logistics issues, the barrier to entry for cross-border e-commerce entrepreneurship would be much lower." W****y has since initiated plans for a second restocking order.
For overseas B2B clients, the level of supplier involvement and support regarding logistics often determines the quality of the partnership experience. Through its consolidated shipping and customs clearance services, Baichen not only mitigates the risk of tied-up capital for clients but also—by setting a trial order threshold as low as 10 units—enables small and medium-sized buyers to validate local market demand at minimal cost. This flexible supply chain responsiveness is particularly well-suited for independent online store operators, small wholesalers, and cross-border e-commerce teams entering the wheelchair market for the first time.
Baichen is dedicated to leveraging innovative technology and user-centric design to provide global users with safer, more convenient, and intelligent mobility solutions. For more product information and mobility guides, please visit the official Baichen website.
Ningbo Baichen medical Devices Co.,LTD.,
+86-18058580651
Baichenmedical.com/baichenmobility.com