Facilitating Factory Audits and Providing Documentation
An importer in the Middle East facing strict local regulations on lithium battery transport and already possessing a reliable local battery supplier.
A***d, an importer in Dubai, wanted to purchase our electric wheelchairs but was concerned about safety declarations and customs clearance risks associated with shipping lithium batteries by sea. He asked, "Can I order them without batteries? I’ll source them locally myself." The Baichen team immediately agreed, explicitly stating "shipment without batteries" in the contract while providing detailed specifications for the wheelchair-battery interface. A***d successfully cleared customs and sourced batteries locally that met his specific requirements—saving both money and hassle.